Turn your website into an asset, not a liability.
We handle the ongoing maintenance and support for growing businesses - updates, security, backups, and performance monitoring, so your website stays fast, safe, and online instead of becoming a problem you find out about too late.
99.9%
Uptime across managed sites
<2 hrs
Average response time for critical issues
100%
Sites with automated daily backups
24/7
Security and uptime monitoring
How We Work
Five stages, one growth number.
Every site we support moves through the same sequence - skip the monitoring stage and a small issue turns into a costly one before anyone notices.
Stage - 01
Site Audit & Baseline
A full audit of your site's current health - outdated plugins, security vulnerabilities, backup gaps, speed issues, and broken links - so we know exactly what we're maintaining from day one.
Stage - 02
Security & Backups
Setting up firewalls, malware scanning, and automated daily backups stored off-site, so your site is protected and recoverable no matter what happens.
Stage - 03
Updates & Compatibility
Keeping your CMS, plugins, themes, and dependencies updated and tested for compatibility, so nothing breaks silently in the background.
Stage - 04
Performance Monitoring
Continuously tracking uptime, load speed, and server health, catching issues before they affect visitors - not after a customer complains.
Stage - 05
Reporting & Improvements
Monthly reporting on site health, security, and performance, with proactive recommendations - then handling the fixes and small improvements that keep the site moving forward.
Why It Matters
An untouched website is the byproduct. Growth is the goal.
Most businesses treat their website like a one-time purchase - built, launched, and forgotten, until it goes down, gets hacked, or quietly stops performing.
Plugins go out of date, security threats evolve, hosting environments change, and a site that isn't maintained tends to slow down, break, or become a target. A website without ongoing support doesn't stay still - it deteriorates.
We treat maintenance as protection for the investment you already made — keeping the site that's driving your leads and sales fast, secure, and online, instead of one unpatched update away from a costly problem.
What Sets Us Apart
We measure maintenance by problems prevented, not tickets closed.
We measure maintenance by problems prevented, not tickets closed.
Most agencies offer maintenance as an afterthought - a reactive service you call when something's already broken. By then, you've lost traffic, leads, or worse, your customers' trust.
That's why our approach is proactive, not reactive: continuous monitoring, scheduled updates, and monthly health reports that flag risks before they become downtime. If something looks like it's heading toward a problem, we fix it before it becomes one — not after.
The Comparison
Dragon Digitals vs. a typical maintenance plan.
Dragon Digitals
A full site audit and security baseline before support begins.
Automated daily backups stored securely off-site.
Proactive updates and compatibility testing, not reactive fixes.
24/7 uptime and security monitoring with fast response times.
Monthly reporting on site health, with clear recommendations.
Month-to-month plans — no long-term lock-in.
Typical Agency
No audit - support starts blind, with no baseline to compare against.
Backups that are inconsistent, manual, or missing entirely.
Updates applied irregularly, often breaking something else.
No monitoring - you find out your site is down from a customer.
No reporting - you have no idea what's actually being maintained.
Long-term contracts with limited flexibility.
Frequently Asked Questions
What's included in a maintenance plan?
Every plan includes security monitoring, automated backups, plugin and CMS updates, uptime monitoring, and a monthly health report. Depending on your plan, it can also include small content updates, performance optimization, and priority support for urgent issues.
What happens if our site goes down?
Our monitoring systems detect downtime immediately, and our team is alerted in real time. We work to identify the cause and get your site back online as quickly as possible - typically within hours, not days - and you'll be kept informed throughout.
Do you support sites you didn't originally build?
Yes. We start with a full audit of your existing site to understand its structure, platform, and current health, then bring it onto our maintenance and monitoring systems just like a site we built ourselves.
How often do you back up our site?
We run automated daily backups, stored securely off-site so they're safe even if something happens to your hosting environment. If needed, we can restore your site to any recent backup point quickly.
Will you fix our site if it's already been hacked or is broken?
Yes. We offer emergency recovery and cleanup services - removing malware, restoring from backup where necessary, patching the vulnerability that caused the issue, and putting monitoring in place so it doesn't happen again.
Can you also make small content updates and changes?
Yes. Most of our maintenance plans include a set amount of time each month for small updates — text changes, image swaps, adding a new page, or minor design tweaks — without needing a separate project.
Ready to Protect the Website That Drives Your Business?
Stop finding out about problems after they cost you leads or customers. Partner with Dragon Digitals to keep your website secure, updated, and performing at its best.